Shipping policy
Shipping Policy
Last Updated: 21th of June 2026
Thank you for shopping with Avenyra. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days after payment is received.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly extended. If there is a significant delay in processing your order, we will notify you via email.
Shipping Times
Estimated delivery times:
United States
- Standard Shipping: 7–15 business days
Please note that delivery times are estimates and are not guaranteed.
Actual delivery times may vary due to factors beyond our control, including:
- Carrier delays
- Customs clearance procedures
- Weather conditions
- Peak holiday seasons
- Local delivery disruptions
Shipping Costs
Shipping charges are calculated and displayed at checkout unless otherwise stated.
From time to time, Avenyra may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Please allow 2–5 business days for tracking updates to appear after receiving your shipment confirmation.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Avenyra is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error in your shipping information, please contact us immediately at info@avenyrastore.com.
We cannot guarantee address changes once an order has entered processing.
Lost, Stolen, or Delayed Packages
Avenyra is not responsible for packages that are lost, stolen, delayed, or damaged after being marked as delivered by the shipping carrier.
If your package appears to be lost in transit, please contact us at info@avenyrastore.com and we will do our best to assist you in locating the shipment.
Customs, Duties, and Taxes
For U.S. customers, customs duties and import taxes are generally included in the purchase process when applicable.
Any additional customs fees, duties, or taxes imposed by local authorities remain the responsibility of the customer.
Multiple Item Orders
Orders containing multiple items may arrive in separate packages.
This allows us to ship products from different fulfillment locations and may help reduce delivery times.
You will not be charged additional shipping fees for split shipments unless clearly stated at checkout.
Delivery Delays
While we strive to meet all estimated delivery times, delays can occasionally occur due to circumstances beyond our control.
Avenyra shall not be held liable for shipping delays caused by carriers, customs authorities, natural events, or other unforeseen circumstances.
Contact Us
If you have any questions regarding shipping, please contact us:
Avenyra
Email: info@avenyrastore.com
We are happy to assist you and will respond as quickly as possible.
